KANEYO HANBAI FAQ
How can I contact the Kaneyo company?
Kindly contact us by e-mail.
How can I track my order?
You may contact us by e-mail or track the order reference number
(which we will send to you through e-mail upon confirmation of your order) through the courier service.
(which we will send to you through e-mail upon confirmation of your order) through the courier service.
Where can I buy the Kaneyo products?
Kaneyo’s products are normally not available for display in stores.
You may purchase our products through Kaneyo’s website.
Can’t find the product that I’m looking for on Kaneyo’s website.
If you are unable to find the product that you are looking for, kindly contact us by e-mail.
Kaneyo Sales operation hours?
Operation hours are from 8:30am to 5:00pm
Is there a shipping fee?
Yes, dependent on the area and region you are shipping it too,
prices will vary. Kindly refer to the list of shipping areas.
prices will vary. Kindly refer to the list of shipping areas.
Can I ship Internationally?
No, unfortunately we only provide domestic shipping.
Can I ordered the product from overseas?
Unfortunately we only accept domestic orders.
Are credit cards accepted for payment?
Yes, credit cards are accepted.
When will I receive my order?
Orders typically arrive within a week and you can specify your delivery date
and time for convenience. In the event you don’t receive your order within a week, kindly contact us by e-mail.